Goldcrest House

COMMITMENT TO QUALITY IS A FULL TIME JOB

Goldcrest House co-ordinator for training, quality assurance, service user reviews & clinical wellbeing, Danielle Ripley develops her role to enhance the company’s service.

Commitment to quality is a full time job

Commitment to quality is a full time job

Danielle will now be responsible for developing a quality framework encompassing duties such as co-ordinating staff training, maintaining and meeting the Investors in People and Care Quality Commission (CQC) standards, service user reviews and clinical wellbeing.

The role further develops the person centred care already delivered at Goldcrest House by ensuring the correct administration and management systems and procedures are in place to support and safeguard staff and service users whilst addressing individual wants and needs.

Danielle Ripley says: “Developing my position and having the opportunity to not only develop my role but take a lead on quality is more than a job for me. To be able to maintain but strive to improve upon our service delivery is something I very much look forward to.”

Based on Boothferry Road Goldcrest House is a centre of excellence dedicated to addressing the individual needs of adults over 18 affected by Autistic Spectrum Disorder and learning difficulties. It provides residential care, supported living, long and short term respite care, day services and outreach to meet the varied needs of those who access the service 52 weeks a year; its aim is to be the UK’s quality service of choice.


Insufficient attention to the mental health and mental illness of people with autism.

It has been reported that often there is insufficient attention to the mental health and mental illness of people with autism.It has been reported that often there is insufficient attention to the mental health and mental illness of people with autism. The reality is anxiety, depression, obsessive-compulsive disorder, and phobias can affect any one of us regardless of being on the spectrum.

According to Mind 1 in 4 people in the UK will experience a mental health problem each year. Of course there are different types of mental health problems, from depression, anxiety, to PTSD and eating disorders, each individual will manifest a mental health problem in a very unique way.

Mind report that 17 in 100 people have had suicidal thoughts, 3 in 100 have self-harmed in their lifetime. 3 to 5 people in 100 have personality disorders, 1 to 3 in every 100 have a bipolar disorder, and 1 to 3 people in every 100 have schizophrenia, it’s clear this isn’t just a spectrum issue.

The National Autistic Society state that research indicates 70 per cent of children with autism develop mental health problems, while 16-35 per cent of autistic adults have a comorbid psychiatric disorder.

Highlighted from research conducted by Mind found that 70 per cent of people with autism are at risk of suffering from depression and severe anxiety. Their consultations with over 120 people on the spectrum confirmed that though the diagnosis helps to make sense of things and understand their situation, specific support is still lacking and information already available is not easily accessible to people with autism.

Providing specialist support for adults with autism is something we are well versed in. Not only have we been aware of the need to care for mental health, quite uniquely we appointed a clinical and residential support worker to lead on the mental health and welfare of service users and staff within Goldcrest House.

Working with a consultant educational psychologist we consult with our service users to develop strategies that support their physical and mental needs and development towards normalisation and inclusion.

Mental hygiene is very important and through our on-going assessments we are able to develop behaviour strategies and support plans to minimise the likelihood of high levels of clinical care.

We are able to monitor and pick up on the issues that can become worse if not addressed amongst those in society that find it incredibly difficult to articulate how they feel.

Mind is keen to point out they are trying to promote that mental health problems faced by people with autism may not be directly linked to their diagnosis. Service providers must be aware of the implications in terms of how the person will interact with the physical environment as well as with other people.

I’d say this is true for any of us not just those on the spectrum, here at Goldcrest House we prefer to look at mental health as part of a holistic programme of person centred care and wellbeing.

The definition of wellbeing is the state of being comfortable, healthy, or happy, we support this through physical, mental, social and emotional activities. Feeling happy, relaxed and supported has without a doubt resulted in less anxious and tense service users here at Goldcrest House.

Part of this process is to consider likes, dislikes, ambitions, talent, and skills through consultation and observation which allows for the development of a person-centred plan that nurtures and encourages personal development without overwhelming the individual.

It’s about small steps and gradual progression; no one is forced into a situation they don’t feel comfortable. Our service users are encouraged within the supportive structure of Goldcrest House.


Volunteering Helps Charity Meet Targets

 

Providing person centred care and support is Goldcrest House and the Goole based charity Cancer Research as they partner to help service user Dawn Field gain a volunteering role within the Boothferry based charity shop.

Cancer ResearchWhen not working in her other role Dawn wanted to fill her spare days working elsewhere. She successfully passed an interview at the charity shop and is now helping the charity meet its fundraising targets by working with other volunteers to turn stock around and ensure it is presented on the shop floor for sale.

Julia Risley store manager at Cancer Research on Boothferry Road says: “We are just like a family here and Dawn is a very welcome addition. Dawn has settled in really well making friends and picking up her role very quickly. In fact we’d like her to take on a bigger role in the future.”

Ralph Parish, registered manager at Goldcrest House says: “We are extremely grateful to Cancer Research for extending this opportunity to Dawn. It might seem like a small role but it is vital to the wellbeing of each and every individual to be able to develop their skills, knowledge and confidence as they go through their personal development journey.”

Volunteers are important to the running of the Cancer Research charity shop. If you would like to work with a happy team, benefit from social companionship, and take a break from your routine, help a good cause and call Julia on 01405 761513 to discuss a volunteering role.

Based on Boothferry Road Goldcrest House is a centre of excellence dedicated to addressing the individual needs of adults over 18 affected by Autistic Spectrum Disorder and learning difficulties. It provides residential care, supported living, long and short term respite care, day services and outreach to meet the varied needs of those who access the service 52 weeks a year; its aim is to be the UK’s quality service of choice.

 


New Residential Support Worker at Goldcrest House

Gary Bell from Goole joins the Goldcrest House care team as a residential support worker to support individuals with autism and learning difficulties with their daily tasks.

Gary head and shoulders

Looking for a career that would better suit his natural abilities Gary has overhauled his life and left behind his 25 year long career in the sales sector to seek a rewarding career in care.

Gary Bell, residential support worker at Goldcrest House says: “I love everything about my job but most of all I enjoy being a positive role model for the service users at Goldcrest House. I really wish I had made this move a long time ago”

Gary’s role as a residential support worker is to actively support and assist service users to meet their needs and requirements, and to fulfill and accomplish their desired potential, ranging from personal hygiene to daily activities, and visits into the local community.

Ralph Parish, registered manager at Goldcrest House says: “We are very pleased to welcome such an enthusiastic individual to our team who is committed to enhancing the work we do to support our service users get one step closer to an independent life.”

 

Based on Boothferry Road Goldcrest House is a centre of excellence dedicated to addressing the individual needs of adults over 18 affected by Autistic Spectrum Disorder and learning difficulties. It provides residential care, supported living, long and short term respite care, day services and outreach to meet the varied needs of those who access the service 52 weeks a year; its aim is to be the UK’s quality service of choice